Burger Monger Faq's
You are awarded ten (10) points for every dollar you spend, excluding gift card purchases and discounted items. We have multiple tiers available for items for you to earn towards. Once you download the app you will see the tiers you can earn towards within 24 hours under the loyalty section of your app. Please note our items may change from time to time. You can see the tiers by clicking on the loyalty button on the bottom toolbar. Once you reach that tier you will receive a notice on your app and the reward will not be greyed out.
In-Store purchase: You can earn points by scanning your mobile app at the register. Click the loyalty button on your app and then click scan loyalty card. Present your phone to the cashier to scan or you may provide your phone number
In-App purchase: There is no action needed. Points will be automatically added onto your account
Web Browser Online Order: Be sure to login to the online order platform by clicking the login button in the upper right corner and entering your email and password.
Please note that you will not receive points for tax, tip, discounts, applicable fees, or gift card purchases.
Absolutely! Please send us an email at firstname.lastname@example.org within one week with your receipt
and we will retroactively add the points onto your account for you.
In-Store (Customer Flow): To redeem rewards, go to the “Rewards” screen and select “Rewards Card”. Present your phone to the associate to scan or give the cashier your phone number.
In-App: To redeem rewards, proceed to checkout and click “Apply Rewards” button in the checkout screen. Select the offer you would like to use and it will be applied to your order